Effective Date: 16-10-2025
Last Updated: 16-10-2025
Welcome to SHG Business Panel (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our business management application (“App”) and related services.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
- Account Information: Name, email address, phone number, and organization details when you register or are added by your distributor/partner administrator.
- Usage Information: Data related to your interactions within the app, such as login history, dashboard activity, and report generation.
- Device & Technical Data: Device identifiers, operating system type, app version, and network information for performance monitoring and troubleshooting.
- Business Data: Distribution records, device requirements, and performance metrics submitted or managed through the platform.
2. How We Use Your Information
We use collected information to:
- Provide and manage your access to the SHG Business Panel.
- Facilitate device distribution tracking and reporting.
- Improve app functionality and user experience.
- Communicate updates, technical notices, or support messages.
- Maintain security and prevent unauthorized access.
3. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share limited data:
- With authorized distributors or partners within your organization.
- With service providers who assist in app hosting, maintenance, or analytics (bound by confidentiality).
- When required by law or to protect legal rights.
4. Data Security
We implement industry-standard measures to protect your data, including encryption, secure authentication, and role-based access controls. However, no digital system is entirely risk-free, so we encourage users to maintain strong passwords and access hygiene.
5. Data Retention
We retain data for as long as your account is active or as needed to fulfill the purposes outlined above. You may request deletion of your account or data by contacting us at support@shgtechnologies.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or correct your personal data.
- Request deletion of your account or stored data.
- Withdraw consent for specific data processing.
To exercise these rights, contact us at support@shgtechnologies.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app, and the updated date will be revised accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@shgtechnologies.com
- Address: SHG Technologies Pvt. Ltd. Unit No. 507, Brigade Rubix, Plot No. 20, HMT Main Road, Bangalore - 560 013
